Recent Why SERVPRO Posts

SERVPRO Equipment and Technology

5/16/2022 (Permalink)

The past few decades has seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow SERVPRO Franchise Professionals to restore a property back to preloss condition quickly, reliably, and more effectively.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets practical standards for restoration and cleaning. The IICRC S500 Water Damage Guide is a specific set of practical standards that incorporate the field of psychometry, which involves the manipulation of temperature and relative humidity to remove moisture and dry a property quickly and effectively.

Moisture Detection and Measurement Equipment

Scientific drying principles rely upon specialized equipment to detect, measure, and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

  • An infrared camera may be used to identify water location for thorough water removal.
  • Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation.

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from ceiling, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers causes moisture to evaporate at a faster pace.
  • Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removal and Deodorization

Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process.

  • Air scrubbers remove airborne particles and contaminants.
  • Thermal foggers and deodorization agents control odors.

Sanitizing Agents, Germicides, and Anti-Microbial Treatments

The use of OSHA-approved cleaning agents may be needed to clean and remove odors and/or contaminants on your property.

  • Cleaning agents help to stop the growth of bacteria, fungi, mildew, and other microorganisms.

24/7/365

5/16/2022 (Permalink)

Our staff is available 24/7/365, allowing us to be ready for any sized disaster at any time of the day, at any point during the year! 

We pride ourselves on the fact that we can quickly dispatch a crew of SERVPRO professionals soon after we receive a call to a job.

And not only that, we are available to you when others may not — yes, that means during the holidays and odd hours!

We want to make sure that we are able to assist you when you need us most, and our nonstop availability is just one of the many ways we strive to make that happen.

From fire and water restoration, to mold mitigation, to much more, we can tackle any sized disaster with the will to make your damages look "Like it never even happened."

If you are in need of any of those services, or want to learn more about SERVPRO, give your local franchise a call TODAY!

Learn More About our Esporta

3/3/2022 (Permalink)

A man standing in front of an industrial washing machine SERVPRO Team McCabe is Proud to offer our Esporta Services for many types of content restoration!

Not many restoration companies have an Esporta but for us it is something we use every day.

The Esporta is essentially a washing machine but it does so much more. It is able to clean content from just about any type of job we do. Items with Mold, Soot, Sewage, Blood or other Biohazards, or items that have come into contact with any type of disease can be cleaned in the Esporta with just one wash and dry.

The Esporta works different than a regular washing machine by pushing the water through the material with Hydraulic Pressure, ensuring that the item is truly clean. All cleaning products used with the Esporta are directly from the Esporta brand, and as an added benefit all of their detergents are organic and chemical free. We can also add in color brighteners, and deodorizers depending on the content.

One final piece of information about this awesome machine is that it doesn't just wash clothing. We are able to safely clean many other items in the Esporta including stuffed animals, pillows, sporting equipment, hats, and shoes. One of our favorite services that we offer is cleaning our local fire departments uniforms. Cleaning them with the Esporta offers a level of sanitizing that a washing machine just cannot attain. 

The Esporta is an important asset to our team that each member of our contents team is trained on beginning day one.

We are proud to be one of the few restoration companies in our area to offer these services.

Team McCabe Comes to New Jersey

2/15/2022 (Permalink)

All employees standing in front of out shop building SERVPRO Team McCabe is here to help in Upper Bucks, Pennypack/Bustleton, Germantown, and now NW Hunterdon County, New Jersey!

SERPVRO® of Upper Bucks is excited to announce our expansion into New Jersey. We are proud to be serving the Philadelphia area, it’s suburbs, and now the Northwest Hunterdon County area of New Jersey including Alexandria Township, Bethlehem Township, Bloomsbury Borough, Holland Township, Milford Borough, and Union Township. Our NEW franchise name is now SERPVRO® of Upper Bucks, NW Hunterdon County. Team McCabe now had 3 franchises branching from Pennsylvania to New Jersey including SERPVRO® of Germantown; SERPVRO® of Pennypack/Bustleton; and SERPVRO® of Upper Bucks, NW Hunterdon County. As we expand through the Northeast we are staying true to our fundamentals of being SERPVRO® Disaster Recovery Team - Team McCabe, a leader in fire and water cleanup and restoration, provider of the Gold Star Emergency Ready Program, and a supporter of our first responders and local communities with our Fire & Spice Fundraising and Catering.

Gold Star Emergency Ready Program

2/4/2022 (Permalink)

Gold Star ERP Logo above a photo of townhomes with a SERVPRO logo on the bottom left SERVPRO® Team McCabe understands how stressful these types of situations can be and we want to help you prepare to be ready for anything.

SERVPRO® offers an Emergency Ready Program (ERP) which was created to help businesses and communities be better prepared for disasters. In 2022,  SERVPRO® Disaster Recovery Team - Team McCabe is proud to announce our Gold Star Emergency Ready Program which encompasses the ERP, Trainings and Certifications, and informative Safety Events.

The ERP is a free app available in your app store and our trained disaster preparedness representatives can create your personal profile for your business or community. An ERP includes photos and locations of your gas and water shut off valves, sprinkler systems, electricity and other utilities. It's also a convenient, digital platform to store your insurance information, emergency contacts and numbers plus blueprints, evacuation plans, emergency protocols, and any additional information that you would need in case of an emergency. All of your information would be in the palm of your hand, and can be shared with your employees and residents with a simple email log on. This way no matter who is home or on site at any hour, they will have all the information they need to effectively handle any disaster.

The Gold Star Emergency Ready Program is available too Businesses, Community Associations, Real Estate Agents, Landlords, Rental Facilities, Schools, Healthcare and other large facilities. Our Gold Star ERP Clients are given this same ERP Portfolio, but also include OSHA Trainings and Certifications; Red Cross for Adult, Pediatric and Infant certification; Situational Awareness; and Stop the Bleed.   For community managers we also provide CAMICB Continuing Education Credits.

In addition to training and certifications, we will host informative and fun safety events for your residents or employees with safety demonstrations and disaster readiness information. These community events prepare your residents and employees for emergencies in a casual environment where we also provide catering with delicious Fire & Spice BBQ.  

SERVPRO® Team McCabe understands how stressful these types of situations can be and we want to help you prepare to be ready for anything. Become a Gold Star ERP Client with SERVPRO® Disaster Recovery Team - TEAM McCabe today! Email Robyn@SERVPROupperbucks.com

1-4-8 Response

1/7/2022 (Permalink)

2 techs covering and moving a piece of furniture in a living room SERVPRO is committed to a fast response for any size disaster.

We talk a lot about how SERVPRO is faster to any size disaster but, what exactly does that mean? Well when we get a call in for an emergency loss we work based off of a 148 Response. Within 1 hour of receiving notification we will have a call out to the customer to discuss the situation. Then within 4 hours of the initial call we will have at least a three man crew on site. There may be a need for extra Technicians depending on the severity and size of the loss. At times we will recall Techs from the field to come assist wherever necessary. This initial team includes a Crew Chief and at least two Techs who can begin to remedy the situation as soon as they arrive onsite. By 8 hours we will have provided a verbal briefing to the adjuster including all the information we have attained so far along with photo documentation. While all this is being done we are communicating with the customer every step of the way, we do our best to ease any concerns as we understand how stressful an emergency loss situation can be.

An Inside Look to Our Sponsorships

12/30/2021 (Permalink)

Stephen cooking over a grill with a servpro tent surrounding him SERVPRO is here to help with any event. We are proud to support our community in any way, including cooking and serving our Fire & Spice Catering.

Our owners, Sean McCabe and Mike McGrory, are the first people to lend a hand and help sponsor groups in our community. Although most sponsorships consist of money or a check, they believe there is a greater value to gain out of these experiences. That is why in place of a check, they supply lunch, volunteers, and/ or supplies. We offer our Fire & Spice catering service for any event, including community events, local associations, and our local firehouse events. Our owners Mike and Sean barbecue and cook everything from scratch with recipes they have perfected over the years! Our Marketing and Office staff set up and serve the food. This type of sponsorship allows us to make deeper connections with the event hosts and attendees so they know that we are truly here for them in any situation. We love showing the community how involved we really are and how we genuinely enjoy being a part of our community.

Emergency Ready Program

12/30/2021 (Permalink)

Tech speaking with client in front of sink SERVPRO is happy to offer our FREE ERP Service. Email us today if you'd like to schedule an ERP for your business.

Can we determine when disaster strikes?

Unfortunately, we can never really know when a disaster will strike. Anything could happen at any moment, so as a business, it is essential to prepare for an emergency. 

Why should you prepare for an emergency?

There are a few reasons:

1.Safety! Being prepared means keeping everyone involved safe during an emergency.

  1. To minimize damage done to the building. If you understand where the water shut off is for instance, then you can turn off the water during a pipe burst, therefore stopping the source. 
  2. Save money!! Less damage=less expensive.

SERVPRO® provides an Emergency Ready Profile to help you prepare for disaster.

This FREE Emergency Ready Profile (ERP) is designed to organize all of the critical information necessary during a disaster. For example, locations of shut offs for utilities and Emergency Contact information. 

Oh, and it is FREE

If you are interested in learning more about this tool, please contact us at (215)-536-7989 or email marketingstaff@SERVPROupperbucks.com

Are you prepared? We can help!

Home Inspection Issues? SERVPRO Can Help!

11/29/2021 (Permalink)

Puff back smoke residue on a wall above a cabinet SERVPRO is here to help with any issues that may appear during a home inspection.

Home inspections are an important step to ensure the buyer knows what they're investing in long term and are often a requirement for obtaining a loan. Sellers are also made aware at this stage of what issues may hold up their sale, or affect their asking price. According to economists at the National Association of Realtors, About 1 in every 4 real estate transactions are delayed because of something that came up during the home inspection. 

Even when homeowners complete routine maintenance and repairs, an official home inspection can turn up surprises.

SERVPRO is here to help with any large issues you may face during this process. If you had Puff Back that you didn’t want to get into cleaning up at the time that has worn away the walls and even your electronics we can clean and restore the home. Maybe the home inspector found mold that was growing in the basement from a flooding three years ago that you thought you had cleaned up enough to prevent any further damage. SERVPRO can come in and safely mitigate any mold found in the home. 

SERVPRO also can provide small services to help your home get market ready such as Air Duct Cleaning, Covid-19 Cleaning, and even General Cleaning for drapes, carpets, floors, ceilings, and walls. Give us a call if you need any of these services to get your home ready to sell.

1-800-SERVPRO

11/1/2021 (Permalink)

SERVPRO vehicles SERVPRO is here ready and prepared for when disaster strikes.

Why should you choose SERVPRO? 

Because we are Faster to any size disaster. This is because we have more than 1,900 locations nationwide serving 90% of all US zip codes within two hours.

We offer Residential and Commercial Restoration Services and because of our large nationwide reach SERVPRO is a leader in the restoration industry, and its professionals are faster to any size disaster. SERVPRO franchise professionals are available 24 hours a day/7 days a week and are ready to restore or clean your property.

SERVPRO Franchise Professionals

Have Questions? We’re Here to Help® 1-800-SERVPRO

The SERVPRO Difference

10/26/2021 (Permalink)

Insurance Services SERVPRO works with Insurance Client

Insurance Services

As a leader in fire and water cleanup and restoration, SERVPRO Franchise Professionals offer your insurance company an array of competitive advantages. Our goal is to restore both your customer’s property and their peace of mind through timely mitigation and adherence to IICRC standards. The result? Lower claims costs and satisfied customers – and that’s just the tip of the iceberg.

Why SERVPRO?

The SERVPRO Difference - SERVPRO Franchise Professionals are uniquely qualified to keep claims costs down while still providing the best services possible for your customers.

SERVPRO Employee Certification Training

10/26/2021 (Permalink)

Training Employees  SERVPRO employee training

Since the year 1967, SERVPRO Industries, Inc., has been redefining the mitigation and restoration industries. In addition to training at the regional level, SERVPRO developed the National Training Center in 1992 to teach restoration and mitigation skills to Franchise Owners and insurance industry employees.

Employee Certification Training

The Employee Certification Training is a self paced program which is designed for the franchise employee. The certification is awarded after the successful completion of course materials as well as an examination. Newly implemented training consists of the HeroReady Training Program which separates training for Production Technicians and Crew Chiefs. SERVPRO allows for continuing education in the mitigation and restoration industry by continually reworking their training in order to benefit the technicians and the clients best.

The Employee Certification Training Modules include the following:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet and Upholstery Cleaning

New Franchise Training

10/26/2021 (Permalink)

Training Employees  New Franchise Training Facility

New Franchise Training

A 15 day in-house, hands-on training program at our corporate training facility. Designed primarily for new franchise owners but also a valuable course for franchise employees. The program covers all aspects of:

  • Fire Restoration
  • Water Restoration
  • Carpet and Upholstery Cleaning
  • Mold Mitigation

e-Learning

A web based program designed to be an ongoing self-paced training program. Video presentations and support materials are followed by a knowledge test at the end of each module.

IICRC

10/23/2021 (Permalink)

IICRC Training Program  IICRC Logo

IICRC Training Program

SERVPRO is an approved IICRC Training School that offers year-around classes in the following categories:

  • Fire Restoration
  • Water Restoration
  • Carpet Cleaning
  • Upholstery Cleaning
  • Applied Structural Drying
    (in our purpose-built ASD facility)

SERVPRO Upper Bucks Sponsors Lunch for the Eastern PA Associated Builders and Contractors Clay Shoot

10/22/2021 (Permalink)

Three people at a serving table with trays of meat. The table cloth is orange and green with SERVPRO's logo on it. SERVPRO of Upper Bucks serves a barbecue lunch at the Eastern PA Associated Builders and Contractors Clay Shoot.

Thursday October 21st 2021 SERVPRO Upper Bucks was the Lunch Sponsor for the Eastern PA Associated Builders and Contractors (ABC) Clay Shoot. ABC provides many benefits to their members to aid them in navigating the construction field. Most recently they have been aiding their members during the Coronavirus pandemic in human resources, and finance and legal departments. ABC also benefits their members by offering a local and national referral system, project lead lists specific to Eastern Pennsylvania and various safety training. The clay shoot offers a fun time to network with fellow builders and contractors and create lasting connections.

SERVPRO Upper Bucks was happy to assist to build these connections through the clay shoot by providing lunch to the members. Lehigh Valley Sporting Clays in Coplay, PA was able to loan us their kitchen and serving area and ABC’s organizers assisted us in serving the member’s lunch. All in all it was a great team effort and a fun day out that benefited as a great networking experience for all. 

For more information on Southeastern PA ABC please visit www.abceastpa.org  

SERVPRO's Time Management Plan

9/30/2021 (Permalink)

technicians talking in front of trailer Ready for whatever happens!

Imagine yourself waking up, coming down the stairs to make your morning brew. You’re yawning, not paying particular attention to your surroundings until, “Splash!”

You’re suddenly ankle deep in a large puddle of water.

But is it just a puddle?

No, you’re awake now and you realize this “puddle” is covering the entire first floor of your home. Where did this all come from? What do you do? Who do you call? The Fire Department? The Police?

You have so many questions with exceptionally little time. Once water has entered your home, extraction becomes an essential, time-sensitive matter.

SERVPRO of Upper Bucks strictly abides to meeting or exceeding the “1,4,8” rule. Within one hour of receiving a new loss, the client will be contacted by one of our compliance staff to schedule a time for our crew chief to come scope the affected areas. Within four hours of scheduling, our highly-trained crew will arrive on-site to begin work. After eight hours, all current job information will be processed, uploaded and relayed to client.

It is with the, “1, 4, 8” rule that SERVPRO of Upper Bucks effectively performs time-management skills. The nature of our business is to help clients get through some of the toughest times they may face. Many of them have just lost their personal belongings or content, or a piece of their being that is otherwise irreplaceable. Because of these reasons, we do everything we can to act promptly and begin the restoration process in order to return a sense of normalcy to our client’s lives as quickly as possible.

Content by: SERVPRO Corporate