Imagine yourself waking up, coming down the stairs to make your morning brew. You’re yawning, not paying particular attention to your surroundings until, “Splash!”
You’re suddenly ankle deep in a large puddle of water.
But is it just a puddle?
No, you’re awake now and you realize this “puddle” is covering the entire first floor of your home. Where did this all come from? What do you do? Who do you call? The Fire Department? The Police?
You have so many questions with exceptionally little time. Once water has entered your home, extraction becomes an essential, time-sensitive matter.
1, 4, 8...
SERVPRO of Upper Bucks strictly abides to meeting or exceeding the “1,4,8” rule. Within one hour of receiving a new loss, the client will be contacted by one of our compliance staff to schedule a time for our crew chief to come scope the affected areas. Within four hours of scheduling, our highly-trained crew will arrive on-site to begin work. After eight hours, all current job information will be processed, uploaded and relayed to client.
It is with the, “1, 4, 8” rule that SERVPRO of Upper Bucks effectively performs time-management skills. The nature of our business is to help clients get through some of the toughest times they may face. Many of them have just lost their personal belongings or content, or a piece of their being that is otherwise irreplaceable. Because of these reasons, we do everything we can to act promptly and begin the restoration process in order to return a sense of normalcy to our client’s lives as quickly as possible.