Recent Posts

Emergency Ready Profiles

6/5/2018 (Permalink)

Can we determine when disaster strikes?

Unfortunately, we can never really know when a disaster will strike. Anything could happen at any moment, so as a business, it is essential to prepare for an emergency. 

Why should you prepare for an emergency?

There are a few reasons:

1.Safety! Being prepared means keeping everyone involved safe during an emergency.

2. To minimize damage done to the building. If you understand where the water shut off is for instance, then you can turn off the water during a pipe burst, therefore stopping the source. 

3. Save money!! Less damage=less expensive.

SERVPRO® provides an Emergency Ready Profile to help you prepare for disaster.

This FREE Emergency Ready Profile (ERP) is designed to organize all of the critical information necessary during a disaster. For example, locations of shut offs for utilities and Emergency Contact information. 

Oh, and it is FREE

If you are interested in learning more about this tool, please contact us at (215)-536-7989 or email marketingstaff@SERVPROupperbucks.com

Are you prepared? We can help!

Hotel Fire

5/14/2018 (Permalink)

Hotel Fire

Unfortunately, disaster can strike at any moment of any day, any time, or anywhere. Sadly, for this 60,000 sq/ft building in Quakertown, PA, a fire occurred. 

An electrical fire is believed to have caused this devastating fire affecting 100% of the inside of the facility. There is a total of 160 rooms and the whole facility needs a heavy cleaning. More specifically, the rooms surrounding the source will need to be fully gutted. 

With a devastating disaster such as this, temporary power is necessary, so we provided a generator to power the facility. We use vapor sharks, which attacks odors as well as desiccants, which will lessen the moisture in the area to avoid any other issues. These types of equipment, and more will be implemented during the restoration process. 

This kind of loss requires lots of cleaning as well, especially the soot that takes up the entire building. SERVPRO is to the rescue on this, and will make this building "Like it never even happened®."

There is no job too big or too small. We are here to help minimize the stress that comes with these situations. 

First Responder Support Month!

5/2/2018 (Permalink)

Community First Responder Support Month! Our Marketing Manager and Marketing Assistant at the shooting range with their police academy program!

Here at SERVPRO of Upper Bucks, we thrive on the support of our First Responders! 

May is First Responder Support Month, so we want to continue to remind our local fire departments, EMS Departments, and police officers that we appreciate and support them! They put so much on the line for our community, and we want to give back. 

What are ways SERVPRO supports our First Responders?

First, we DONATE DONATE DONATE! Whether it is resources or time we make an effort all year long to donate to our First Responders. We do this through the donation of cases of water. Most fire departments are volunteer ran, so donating something as simple as water can go a long way for these organizations. We donate water all year round, and even host an event called "Hydrating Heroes" at the end of year, to donate these cases of water in bulk to all of the fire departments in the Bucks, Montgomery, and Philadelphia counties. All money is raised to purchase these cases through our SERVPRO Golf Outing Classic in September. 

SERVPRO of Upper Bucks also donates our time to first responders. This means we volunteer at various events our First Responders host such as fire department breakfasts, festivals, and more! We want to help in any way we can, so simply volunteering can go a long way. 

We also have been sending our staff to the Citizen's Police Academy with Quakertown Borough Police Department the past couple years. What does this mean? Our staff go to these classes, and learn about the police department, how they operate, and develop more appreciation for them and what they do. This is another way to support your police, and engaging in these classes learning about them. Our staff just complete the classes this week, and they had a wonderful time!

How can you support our First Responders?

There are plenty of ways. You can do something as simple as saying hello and thanking them. If you see a police officer on the street, go up to them and thank them. They will appreciate that!

To go even further, drop them off a basket, or card, or an other goodies! On National Law Enforcement Appreciation Day in January, bring them coffee in the morning before they start their day! Something as small as that can make someone's day. 

Want to go even further? VOLUNTEER! The police departments need Fire Police, the fire departments need volunteer fire fighters, and so much more opportunities! 

Remember, this month is First Responder Appreciation Month, National Police Week is May 16th to May 19th, and National EMS Week is May 20th to May 26th!

SERVPRO is a huge supporter for First Responders, and continue to be as involved as possible through donation, volunteer work, and involvement in various organizations such as the Pennsylvania Fire & Emergency Services Institute (PFESI). 

A day at SERVPRO of Upper Bucks

1/29/2018 (Permalink)

What's a day at SERVPRO of Upper Bucks like?

Well...let's find out! A video touring our facility is posted in our video section as well! Here at our office, we are like a little community. The beauty of working for a company such as SERVPRO, we get the small office environment.

We have our technicians and crew chiefs, who are out doing what we do best--RESTORATION!! They come in every morning and prepare for the day, and then they're out working on jobs! They are essential to our company, but this is not to say our office staff is not important. We all work together to make a great business! We are like a machine, all parts are important and essential to success.

Now, we have our office staff, and they work just as hard to help make our business a success! Watch the video to see what our office staff is doing! 

Hey, maybe in the next post, you'll get to meet an office member! You'll also get to meet a crew member...I know the anticipation is probably driving you nuts! Not to worry, that will come soon. This is simply the beginning of many introductions.

As I mentioned the crew comes in every morning where they'll learn where they will work for the day. From there, they're off! Upcoming posts will provide insight on what typically happens on a water job or a fire job.

For now, take a look at the video posted to learn about what our office looks like, and all the happy faces that inhabit it!

Watch out this winter for water damage...with the weather warming up, the snow melting, that means potential for water damage. Make sure you call the clean-up professionals, SERVPRO of Upper Bucks to help you with this stressful time. Our goal is to make your home or business back to the way it was prior to the disaster and make it "Like it never even happened."

Call us at (215)-536-7989 if you need us!

Commercial Services-Property Management

1/24/2018 (Permalink)

Here at SERVPRO, we're here for both residential & commercial buildings. 

Commercial buildings include, but are not limited to: healthcare, education facilities, & retail. 

One particular kind of commercial property will be the subject of my post today. Take a guess. It's in the title :) 

You got it: PROPERTY MANAGEMENT 

According to the Cambridge Dictionary, Property management is defined as: the management of land and buildings as a business, including keeping buildings in good condition and renting property.

Disaster can strike at any moment, and anywhere. A good chunk of facilities impacted involve property management. A good example of this would be a property manager of an apartment complex. They are in charge of the building, so they unfortunately have to deal with a lot of emergencies such as water or fire damage. 

What kinds of facilities do property managers manage? There are several kinds! Here's a couple examples:

1. Multi-level commercial buildings

2. Multi tenant facilities 

3. Small Office BUildings

4. Apartment Complexes

We work really hard at these type of facilities to make sure there's as little interruptions to tenants as possible. For example, we had an incident where there was water damage in a multi tenant office building. I mean, there were several kinds of offices in this building. Our team came in and got the job done without interfering with the other tenants. We make sure we take care of your facility with care, but also with professionalism and quality work as soon as possible. 

We can do work ranging from odor removal all the way to total project management. We can do that and more! We are available 24/7, so if a water damage occurs at 2:00AM in a tenant office, give us a call! 

Here at SERVPRO of Upper Bucks, we are ready to help in any sized disaster at any time! We work with property managers and be sure that they are 100% satisfied with the work put in. Our professionalism and fast-paced work helps minimize interruption for property managers during this stressful time.

Have any questions or need anything? Give us a call at 215-536-7989

"Like it never even happened."

Law Enforcement Appreciation Day

1/9/2018 (Permalink)

Community Law Enforcement Appreciation Day SERVPRO Supports our Law Enforcement!

Law Enforcement Appreciation Day-January 9th, 2018

What is that? We'll tell you!

This is a day to appreciate and support our law enforcement. They sacrifice so much to protect the community, so we give back to them and show them we appreciate what they do. 

Today, our office went to several police departments in the area and dropped off coffee and donuts (I know, cliche). We want them to know we support them. What are some nice things you can do for your local police? 

There's endless possibilities of what you can do to show them you care! It can be as little as a "thank you" or as big as a celebration party for them! 

Law Enforcement Appreciation Day may be almost over, but why restrict it to one day of appreciation? Let's make a week out of it! A month! All the time! 

Are you stumped on what to do for them? Here are some ideas:

  1. Shake their hand and thank them 
  2. Bring coffee and donuts 
  3. Bake them cookies (or do what I do and buy them and put them on a plate)
  4. Throw a party, why not?!
  5. Make them a card
    1. Thank you card--have your office sign it, family, friends, what ever you want to do.
  6. If you have kids or work with kids, make a fun arts and crafts project to make for the police officers--or have adults do it too :).
  7. Put together a little gift basket
  8. If you can't do these things, wear blue! Represent our law enforcement and support them.
  9. Make a poster and hang it up. Be proud of your creation!
  10. They work long hours, put together a fun basket to help them through the long nights (ex. little comics, snacks, etc.)

There are so many great things you can do to show a police officer you appreciate them. One little act of kindness can go a long way. Maybe an officer had a tough day, and by supporting them, it could make their whole week. These ideas could go on forever, but we will restrict it these 10 for now. If you decide to do something for your local law enforcement, take a picture and send it to us! We want to see what great things our community is doing!!

Send your pictures to marketingstaff@SERVPROupperbucks.com. SERVPRO of Upper Bucks is here for our law enforcement and for our community. We hope that delivering our coffee and donuts made someone smile today.  

Frozen Pipes: What are they and what do I do if they break?!

12/1/2017 (Permalink)

Winter months are slowly approaching, and although we had a mild fall thus far, we must begin to prepare for the winter weather ahead. A reoccurring issue, which surfaces every winter, is the fact that our pipes can freeze; once those pipes freeze, they can burst which can cause water damage. Water damage can cause stress on the home or business owner, but there are strategies that can minimize frustration as much as possible.


According to the Insurance Institute for Business & Home Safety, “Frozen pipes are one of the biggest risks of property damage when the temperature drops.” Frozen pipes become a serious issue during the winter months, especially in regions where the temperature can significantly drop. This decrease in temperature will cause the water to expand, therefore putting pressure on the container it is in. With this much pressure, the pipes can break. Once the pipes break, there can be a water damage emergency situation. What the owner does next will determine the severity of the damage until help arrives.


The primary focus in a water damage situation is safety. There are questions the home/business owners must ask themselves such as, “Is it safe to stay in the house?” There is the concern of electrical and “slip and fall” hazards, which must be watched out for.

If a pipe does break, there are strategies that can be implemented to lesson the water damage. Here is a list of helpful tips that can be done until help arrives:


-Remove excess water by mopping and blotting.
-Wipe excess water from wood furniture after removal of lamps and tabletop items.
-Remove and prop wet upholstery and cushions.
-Place aluminum foil or wood blocks between furniture legs and wet carpeting.
-Turn air conditioning on for maximum drying in summer.
-Remove colored rugs from wet carpeting.
-Remove art objects to a safe, dry place.
-Gather loose items from floors.

In a Matter of Minutes...

10/24/2017 (Permalink)

Community In a Matter of Minutes... Have You Checked Your Smoke Detectors Lately?

Tick-Tock, Tick-Tock...

In a matter of minutes, a home emergency can become a catastrophic loss. An emergency such as a small kitchen fire can quickly turn into a blaze spreading rapidly throughout your home or business. Will you know? Will you be alerted of such a problem before it is too late?

It is these types of scenarios that many individuals hope to never have to experience and therefore, typically do not spend time thinking about, “what if?”

That is why during the month of October, Firefighters and their associated departments host open-houses and fire-safety events with the goal of educating the public about preparedness and what to do in case of an emergency. These open-houses are filled with fire-safety activities and take-homes for kids to constantly remind them of how important preparedness and safety are. Many of the fire companies will even help you to make sure your smoke detectors are in good working condition and if they are not, they will help you to replace them.

In October 2017, SERVPRO of Upper Bucks proudly participated in three of their local fire companies’ open-house events. We were there to help educate about fire-safety and focus on the aftermath in the event of a fire. We spent time with members of our community as well as with many members of our local, volunteer fire departments. Each open-house was unique but the goal for all three was simple: be prepared!

Emergency Ready Bags

9/1/2017 (Permalink)

Community Emergency Ready Bags A simple grease fire can turn into devastation

Attention Residents in the Quakertown Area: We Need Your Help!

In an effort to support first responders and our neighbors, we are starting an "Emergency Ready Bag" program in our area.

So far, we have asked one local fire department to partner with us on the first round of bags and we hope to see it grow from there.

We will be filling SERVPRO draw-string bags with some of the basic necessities often forgotten about during an emergency. We will then donate these bags to the fire department for them to hand out to any victim(s) of a fire, flood, evacuation or other emergency that may prevent them from staying in their home.

To help make this venture a success, SERVPRO of Upper Bucks is humbly asking local businesses to donate any of the items (singular or in bulk) from the list below:

  • Wet wipes
  • Band-aids 
  • Cotton Swabs
  • Chapstick
  • Kleenex
  • Razor
  • Shaving cream
  • Deodorant 
  • Coloring Books/Crayons
  • Diapers (sizes 2/4)
  • Journal
  • Pen
  • towel
  • blanket
  • dog food/toy

***If you have any questions, or are interested in making a donation please contact Sara Langdon at (215)-536-7989***

Back-to-School & Unwelcome Surprises!

8/8/2017 (Permalink)

Mold Remediation Back-to-School & Unwelcome Surprises! Is Your School Ready & Mold-Free?

Coughing, sneezing,...

runny nose and itchy eyes are just a few of the common symptoms associated with certain allergens. While these symptoms may not seem too serious, for allergy-sufferers, they can be a complete nuisance.

One particularly hard-to-tackle cause of allergies is practically unavoidable because it is every where.

That’s right! Mold actually consists of microscopic spores that thrive in our air space both indoors and out. This is why mold “removal” is an impossible task. Mold can, however, be managed and remediated if treated properly.

For example, as the fall season is rapidly approaching and schools across the Upper Bucks County are preparing for the upcoming year, some faculty returning early are surprised with a heavy musty smell upon opening the doors after a much-needed summer break. Unfortunately, many school buildings make the decision to cut the AC for the warm-weather months to help reduce costs but many do not consider the fact that mold reproduces even quicker in an environment filled with moisture.

Luckily for our local schools and those across the United States, SERPVRO has highly trained mold technicians prepared to tackle this kind of job. On several occasions, mold has been discovered in one or more areas of a classroom(s) and our teams have completed the job in just one weekend, so come Monday morning, it's "Like it never even happened."

Call us today @ 215-536-7989 for more information or for references on a job well-done at the aforementioned situation!